Hi Team,
We have slack -> PD integration enabled, suddenly from today we 10:45 UTC the hyperlink doesn’t work for PD incident in Slack Message and we symbol “>” misplaced in the template.
Could you please help to look into this?
The Hyperlink of the PD incident in slack message doesn't work
Hi Sujita,
It seems like a new line in the Summary of the provided payload is causing the webhooks in Slack to break the expected formatting. Apologies for that!
We’ve submitted a report to our engineers around this and will follow up with you when we have an update.
Hi Sujita,
We’ve raised this with our engineering team and will update you as soon as we hear back!
Hi Sujitha,
I received confirmation that our engineering team is actively working to resolve this issue!
Once this is resolved, we will update you hear in this thread.
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any update on this issue? it makes the slack notifications from PD really clutter 
Hey Frederic,
Not just yet but we hope to have this solved soon! As Geeth mentioned once we do we will update the thread 
John
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Hello all,
We believe this issue to be now resolved. Do let us know if you still experience any more issues on your end.
John
thanks for the update.
however, we are still getting the unformatted notifications this morning. Is there anything we need to do on our our side to take advantage of this fix?
Hi Frederic,
Sorry about that, the issue seems to be still presenting itself. We will update you here again when we get an update.
John
Hi Frederic and Sujitha,
Our engineering team believe to have resolved the issue now if you can try and let us know!
Regards,